Privacy Policy

1. Overview

Augment Helena (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website and lead form, how we use it, and the choices you have. By submitting your information to us, you agree to the practices described in this policy.

2. Information We Collect

When you complete our $49 full stretch session offer form, we may collect:

• Full name
• Phone number
• Email address
• Your quiz responses (goals, timeline, preferences)
• Marketing and ad parameters, such as UTM tags, campaign IDs, and click identifiers (e.g., fbclid) passed from the ad that brought you here
• The landing page URL and basic device/browser information

3. How We Use Your Information

• To contact you about your inquiry and schedule your $49 full stretch session
• To send appointment reminders and related follow-up communications
• To measure and improve our marketing, including attribution and ad performance
• To provide customer support and respond to your questions

4. SMS & Phone Consent

By submitting your phone number, you agree to receive calls and text messages from Augment Helena related to your inquiry and appointment. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of text messages at any time. For help, reply HELP.

5. How We Share Information

We do not sell your personal information. We may share it with service providers who help us operate our business (such as scheduling, CRM, and marketing platforms) under agreements that require them to protect your data. We may also disclose information when required by law or to protect our rights.

6. Marketing & Advertising

We use Meta (Facebook) and similar platforms to measure ad performance and optimize campaigns. These platforms may receive information such as your click identifier and the action you took on our site (for example, submitting a lead). Their use of this data is governed by their own privacy policies.

7. Data Retention

We retain the information you submit for as long as needed to provide our services, respond to your inquiry, and meet legal or accounting requirements.

8. Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing communications. To exercise these rights, contact us using the details below.

9. Security

We take reasonable measures to protect your information, but no method of transmission or storage is completely secure.

10. Children’s Privacy

Our services are not directed to anyone under 18, and we do not knowingly collect information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or your information, please contact Augment Helena through the booking page or the contact details provided when you schedule your session.